Arbor Financial Services, LLC, ("Arbor Financial") is a registered investment adviser based in Downers
Grove, Illinois. Our firm is organized as a limited liability company under the laws of the State of Illinois.
We have been providing investment advisory services since 2009. Our firm is 100% owned by
Profitability Concepts and Consulting, LLC, which is wholly owned by Peter C. Claeys.
As used in this brochure, the words "we", "our" and "us" refer to Arbor Financial, and the words "you",
"your" and "client" refer to you as either a client or prospective client of our firm. Also, you may see the
term Associated Person throughout this brochure. As used in this brochure, our Associated Persons
are our firm's officers, employees, and all individuals providing investment advice on behalf of our firm.
Investment Advisory Services/Wrap Fee Program
We offer discretionary investment advisory services on a fee-only wrap or non-wrap fee basis. If you
engage our services on a wrap fee basis, you will pay a single fee for bundled services (i.e. investment
advisory, brokerage, custody). The services included in a wrap fee agreement will depend upon your
particular needs. If you engage our services on a non-wrap fee basis, you will select individual services
on an unbundled basis, paying for each service separately (i.e. investment advisory, brokerage,
custody).
We are the portfolio manager and sponsor of the Wrap Fee Program where our investment advice is
tailored to meet our clients' needs and investment objectives. Under the Wrap Fee Program, we offer
participants discretionary investment management services for a single specified annual Wrap fee,
inclusive of trade execution, custody, reporting, and investment management fees. The overall cost of
participation in the Wrap Fee Program may be more or less than purchasing such services separately.
The fee we charge for participation in the Wrap Fee Program may be higher or lower than those
charged by other sponsors of comparable wrap fee programs.
We require you to grant our firm discretionary authority to manage your account. Subject to a grant of
discretionary authorization, we have the authority and responsibility to formulate investment strategies
on your behalf. This authorization includes deciding which securities to buy and sell, when to buy and
sell, in what amounts, without obtaining your prior consent or approval for each transaction.
Discretionary authority is typically granted by the investment advisory agreement you sign with our
firm, a power of attorney, and/or trading authorization forms. You may limit our discretionary authority
(for example, limiting the types of securities that can be purchased for your account) by providing our
firm with your restrictions and guidelines in writing.
We may invest your assets according to one or more model portfolios developed by our firm. These
models are designed for investors with varying degrees of risk tolerance ranging from a more
aggressive investment strategy to a more conservative investment approach. Clients whose assets are
invested in model portfolios may not set restrictions on the specific holdings or allocations within the
model, nor the types of securities that can be purchased in the model. Nonetheless, clients may
impose restrictions on investing in certain securities or types of securities in their account. In such
cases, this may prevent a client from investing in certain models that are managed by our firm.
Transactions for the Wrap Fee Program account must be executed by LPL Financial, a securities
broker-dealer and a member of the Financial Industry Regulatory Authority and the Securities Investor
Protection Corporation. To compare the cost of the Wrap Fee Program with non-wrap fee portfolio
management services, you should consider the frequency of trading activity associated with our
investment strategies and the brokerage commissions charged by other broker-dealers, and the
advisory fees charged by investment
advisers. For more information concerning the Wrap
Fee Program, see Appendix 1 to this Brochure.
Financial Planning/Consulting Services
On a limited basis we offer separate broad-based and consultative financial planning services to our
clients that may include advice on investment and other non-investment related matters. Financial
planning will typically involve providing a variety of advisory services to clients regarding the
management of their financial resources based upon an analysis of their individual needs. In addition
to traditional financial planning services, we offer financial consultations on a variety of matters,
including analysis and advice on estate planning, insurance planning, and asset allocation, among
others.
Financial plans are based on your financial situation at the time we present the plan to you, and on the
financial information you provide to our firm. In providing the contracted services, we are not required
to verify any information we receive from you or from your other professionals (e.g. attorney,
accountant, etc.) and we are expressly authorized to rely on the information you provide. You must
promptly notify our firm if your financial situation, goals, objectives, or needs change.
Types of Investments
We generally offer advice on equity securities, corporate debt securities (other than commercial
paper), mutual fund shares and Exchange Traded Funds ("ETFs"). Additionally, we may advise you on
various types of investments based on your stated goals and objectives. We may also provide advice
on any type of investment held in your portfolio at the inception of our advisory relationship.
Since our investment strategies and advice are based on each client's specific financial situation, the
investment advice we provide to you may be different or conflicting with the advice we give to other
clients regarding the same security or investment. You may request that we refrain from investing in
particular securities or certain types of securities. You must provide these restrictions to our firm in
writing.
IRA Rollover Recommendations
Effective December 20, 2021 (or such later date as the US Department of Labor ("DOL") Field
Assistance Bulletin 2018-02 ceases to be in effect), for purposes of complying with the DOL's
Prohibited Transaction Exemption 2020-02 ("PTE 2020-02") where applicable, we are providing the
following acknowledgment to you. When we provide investment advice to you regarding your
retirement plan account or individual retirement account, we are fiduciaries within the meaning of Title I
of the Employee Retirement Income Security Act and/or the Internal Revenue Code, as applicable,
which are laws governing retirement accounts. The way we make money creates some conflicts with
your interests, so we operate under a special rule that requires us to act in your best interest and not
put our interest ahead of yours. Under this special rule's provisions, we must:
• Meet a professional standard of care when making investment recommendations (give prudent
advice);
• Never put our financial interests ahead of yours when making recommendations (give loyal
advice);
• Avoid misleading statements about conflicts of interest, fees, and investments;
• Follow policies and procedures designed to ensure that we give advice that is in your best
interest;
• Charge no more than is reasonable for our services; and
• Give you basic information about conflicts of interest.
We benefit financially from the rollover of your assets from a retirement account to an account that we
manage or provide investment advice, because the assets increase our assets under management
and, in turn, our advisory fees. As a fiduciary, we only recommend a rollover when we believe it is in
your best interest.
Assets Under Management
As of December 31, 2023, we provide continuous management services for $117,743,494 on client
assets on a discretionary basis.