THE COMPANY
Transamerica Financial Advisors, Inc. (“we/our/us/TFA”) is a registered investment
advisor registered with the SEC since 1991.
TFA is also a broker-dealer and has been a member of the Financial Industry Regulatory
Authority (FINRA) since 1984 and member Municipal Securities Rulemaking Board
(MSRB). This enables us to offer a wide range of financial products to our clients such as
variable annuities, mutual funds, and other financial products. TFA’s core mission is
offering financial products and services, employer retirement solutions, and life insurance.
TFA is directly owned by AUSA Holding, LLC, Commonwealth General Corporation, and
AEGON Asset Management Services, Inc., which are indirect, wholly owned subsidiaries of
the ultimate parent, AEGON N.V., a publicly traded company listed on the New York Stock
Exchange (NYSE) and trading under the symbol AEG.
SERVICES
In its capacity as a registered investment advisor, TFA offers various types of advisory
services and programs, including wrap fee programs, third-party money management
programs, and employee retirement services. TFA’s advisory services are made available to
clients through individuals registered with TFA as investment advisor representatives
(“Advisors”). Please refer to TFA’s current Form ADV Part 2A for information regarding these
services. The information in this Wrap Fee Brochure pertains to the Transamerica® ALPHA
Program (“Transamerica® ALPHA” or “Digital Advice Program”) only.
This brochure describes the Transamerica® ALPHA program, however, TFA Advisors can
offer you advisory services other than Transamerica® ALPHA, those advisory services are
described in a different brochure. For example, Advisors have access to third-party money
managers who manage model portfolios on behalf of clients. Additionally, Advisors can refer
you to various third-party providers that offer certain administrative services relating to
employee benefit plans. TFA Advisors have access to Transamerica® ONE which is a wrap
fee program that offers clients access to fee-based investment management. TFA also
manages Transamerica® Strategy Solutions which is a suite of risk-based allocations to
strategies on the Transamerica
® One platform. TFA Advisors have access to TFA Elite which is
a wrap fee program that offers various types of investment alternatives that vary in terms of
strategies and investment style dependent upon the model portfolio selected. For more detailed
information about these programs, your Advisor can provide you with a copy of TFA’s Form
ADV Part 2A or you can access the form directly by visiting our public website at
www.tfaconnect.com.
At the time TFA offers you our advisory services, our Advisor conducts an interview with you
to determine your financial needs, time horizon, and objectives. The Advisor will analyze
your current financial situation, investment goals, and present strategies. The Advisor will
then provide advice to you based on the Advisor’s analysis. The Advisors do not provide legal,
tax or accounting advice. If your Advisor determines that your stated investment objectives
are best met by investing in Transamerica® ALPHA, your Advisor will recommend that you
open an account within the Transamerica® ALPHA program.
Your Advisor will also explain any special instructions for the management of the assets in a
Transamerica® ALPHA account; the investment management process, investment
objectives, and the investment strategies undertaken as part of the service; review and assist
you in completing the electronic and/or written materials required to open the account; and
answer questions about the service. Your Advisor will meet with each of their clients enrolled
in the Transamerica
®
ALPHA Premier program, at least annually, to review your stated
investment objectives and goals to assess whether a Transamerica
®
ALPHA Premier account
is still in your best interest given your current investment objectives.
Transamerica® ALPHA is a digital advice program under which clients receive investment
portfolio recommendations and discretionary investment management of the assets held
in their accounts. To make some of the services in Transamerica® ALPHA available, TFA
has an agreement with Betterment LLC (“Betterment” or “Sub-Advisor”), an unaffiliated
registered investment advisor. Betterment provides sub-advisory services to clients in
Transamerica® ALPHA, including the model portfolios recommended through the
program’s website. Additionally, the client delegates discretionary authority to Betterment
regarding the day-to-day management and trading of each client’s account underlying the
program. TFA and your Advisor will not have, nor exercise, discretionary authority over
your account in the Transamerica® ALPHA Program. Clients and prospective clients will
receive a copy of Betterment’s Wrap Fee Brochure, which contains additional information
regarding Betterment’s services, processes, and policies.
Clients and prospective clients should understand that Transamerica® ALPHA is a digital
offering and that the primary method of communicating with clients and providing client’s
investment advice will be through the Transamerica® ALPHA website and/or other digital
interfaces that are available. The Transamerica® ALPHA program offers clients the ability to
participate in a centrally managed, goals-based investment advisory program that is made
available through the Transamerica® ALPHA web-portal.
Your Advisor and Betterment are responsible for providing ongoing guidance and advice for
the suitability of the Program. Through the Betterment website, your Advisor and Betterment
can review your investments and goals and provide recommendations to help you achieve
your investment objectives. The recommendations are limited algorithms and are based upon
the information you have provided through the Transamerica® ALPHA web-portal.
Transamerica® ALPHA uses Betterment’s proprietary, automated, computer algorithms to
create asset allocation portfolios for a client’s goals and to provide certain services described
in this Wrap Fee Program Brochure, including:
• Determining the asset allocation to recommend to each client, based on the
client information captured during the account opening process.
• Clients can elect to automatically update asset allocations for each goal as the
goal date gets nearer.
• Providing trade orders in each client’s account underlying the program(“Account”).
• Monitoring Transamerica
®
ALPHA Accounts regularly to determine whether to
rebalance back to the target asset allocations based on parameters determined
by Betterment in its sole discretion (current drift parameters vary based on the
percentage of the client’s portfolio that each asset class represents); and
• At a client’s election, placing trades for tax loss harvesting purposes
(as further described below).
The model portfolios are developed and overseen by Betterment, Vanguard, or TFA.
Betterment seeks to create asset allocation that maximize returns for given levels of risk,
refines the Model Portfolio Theory (MPT) allocations to consider potential increases in
exposure to value and small capitalization equities.
Betterment’s Socially Responsible model portfolios may use socially responsible ETF’s
for various asset classes at Betterment’s discretion.
Vanguard’s model portfolios are based on a long-term static asset allocation chosen at
Vanguard’s discretion.
TFA will not provide or review performance information to determine or verify its accuracy
and does not calculate model portfolio performance. This information will be reviewed and
provided by Betterment.
Transamerica® ALPHA Stars portfolios will use ETFs to gain broad market exposures to both
stocks and bonds which are diversified across asset categories, industries, and countries but
with a heavy weighting toward the U.S. and with a bias in growth stocks over value stocks.
The ideal client prefers less trading and higher tax-efficiency (long-term capital gains/losses
rather than short-term). Risk management is based solely on stock-bond allocations rather
than active management. The portfolio has some active management in that ETFs used in
each asset categories will be periodically reviewed and replaced by TFA based on risk,
returns, ratings, daily liquidity, fees and other metrics as measured over select trailing time
periods.
Under Transamerica® ALPHA, TFA and Betterment collect certain demographic
information, financial information, initial and ongoing investment amounts, investment time
horizon, and investment objectives to recommend an asset allocation for the chosen model
portfolio comprised of exchange-traded funds (“ETFs”) that are diversified across multiple
asset classes. The model portfolios TFA defaults to are TFA’s Alpha Stars portfolios, which
consist of a set of globally diversified stock and bond allocations through ETFs. Clients also
have the option to alternatively select from Betterment Core Portfolios, Betterment Socially
Responsible Portfolios or Vanguard Portfolios. The percentage of stock and bond allocations
is based on the answers to the information collected from the client. Clients have the option
of accepting the model asset allocation recommended by the algorithm or adjusting the
parameters for the purpose of receiving a different model asset allocation. Adjusting the
parameters may lead to a recommendation that is not risk appropriate for such clients.
To participate in the Digital Advice Program, clients must establish an account with
Betterment Securities, an affiliate of Betterment. The account is a brokerage account that is
opened when the client enters into a separate customer agreement with Betterment
Securities to act as the introducing broker-dealer for all transactions executed under the
Digital Advice Program. Please refer to “Brokerage Practices” below for additional
information. TFA and its Advisors are not a party to this agreement.
After a client has established an advisory relationship with TFA and opened an account
with Betterment Securities, the assets in such account will be managed on a discretionary
basis by Betterment in accordance with the model portfolio selected by the client.
In order to permit time to ensure that the transfer of assets from a client’s existing bank,
brokerage, or custodial account into a client’s account has been successfully completed and
to complete any other required processing, there may be a delay of typically no more than 3
business days between the time the applicable deposit is credited to the account and the time
when Betterment begins to place orders to purchase ETFs for the account. As a result, the
deposit or transfer made will generally not be invested immediately upon opening an account
and clients will not be subject to investment gains or losses resulting from the movement in
market prices until the processing is completed. Fees are not assessed until assets are
invested in the program’s model portfolios.
To be a client of Transamerica® ALPHA, TFA requires a minimum asset value of $10.00 for a
Program account to begin being managed. Note that an account will not be invested
according to a Model Portfolio until the applicable minimum for the Model Portfolio and
allocation has been reached.
Clients may impose reasonable investment restrictions on the management of their accounts.
If a requested investment restriction is deemed to be unreasonable, or if TFA determines that
a previous restriction has become unreasonable, TFA will notify the client that, unless the
instructions are modified, TFA may reject or terminate the client relationship at its discretion
and upon notification to the client pursuant to the notification terms in the applicable Advisory
Brochure and this Appendix.
Clients should notify their TFA Advisor in the event there are changes in a client’s financial or
demographic information or financial objectives or any other information previously
provided, so that the Advisor can help each client assess whether the selected model portfolio
is still appropriate based on the client’s stated investment objectives, investment time
horizon, risk tolerance and any other pertinent factors. Advisors will review with each of
their clients enrolled in the Transamerica
®
ALPHA Premier program at least annually,
whether any of the above noted information has changed and update investments if
warranted.
Transamerica
®
ALPHA also offers tax-loss harvesting services to clients who opt for this
service. Betterment will use algorithms to analyze tax-loss harvesting opportunities (such as
gains or losses) and wash sale management. Clients, and not TFA, are responsible for any tax
consequences or tax or filing obligations resulting from the sale of securities in their account
and from their election of tax-loss harvesting, if applicable. The tax-loss harvesting service
does not provide a comprehensive tax management solution. Clients should consult their tax
advisor prior to making any decision that may affect their tax obligations. TFA, TFA Advisors,
and Betterment do not provide tax advice.
Within the Transamerica
®
ALPHA program, clients will enroll in a Standard or Premier
version. Specific features and services of each are outlined below:
Features and Services
Transamerica
®
ALPHA
Standard
Transamerica
®
ALPHA
Premier
Personal One on One Advice
1
Upon Request Yes
Automated Rebalancing Yes Yes
Automated Tax Loss Harvesting Optional Optional
Tax Coordinated Portfolios (Auto
Asset Placement)
2
Optional Optional
Conduct Advisor Led Annual Reviews Upon Request Yes
Aggregated Reporting - Of Held-Away Assets3 Yes Yes
Easy to use Internet based Platform & Live
Customer Support via Phone or Email
Yes Yes
This is not intended to represent a comprehensive list of all features and services available
through the Standard or Premier versions of the Transamerica
ALPHA program. If you need
clarification on which version you are enrolled in, or if you would like to switch between the
Standard or Premier versions, please contact your TFA Advisor.
1
Personal One on One advice will include, but not be limited to, advising clients on personal “What If?”
scenarios, offering behavioral coaching, implementing personalized investment strategies with the
coordination and consideration of the client’s existing holdings, and providing life events consultation
along with ad hoc advice.
2
Tax Coordinated Portfolios are not designed to, and do not, provide comprehensive tax advice to clients.
Clients are solely responsible for the determination of whether, and
when, to enable these features in
their accounts, as well as any tax consequences arising from any transaction associated with these
features.
3
Betterment will not base its recommendations on external accounts that clients sync to their
Betterment account via Betterment’s online interface. Clients should also understand that use of this
feature is not directly incorporated or correlated into a client’s Transamerica® ALPHA investment
strategy or performance.
BROKERAGE PRACTICES/TRADE EXECUTION
In connection with the client’s participation in Transamerica
®
ALPHA, the client will
authorize all trades for his or her account to be placed with Betterment Securities, in its
capacity as an introducing broker-dealer, to be cleared and settled through the custodian
Apex Clearing Corporation (“Apex”). Millennium Trust Company will serve as the custodian
for qualified retirement accounts. Clients will bear the risks associated with these
transactions and should understand that Betterment will send all trades to Betterment
Securities for execution (which will use Apex for clearance and settlement) even if the use of
a different broker-dealer may result in lower prices or more favorable execution. Clients will
receive the price at which such orders are executed in the marketplace.
Each client participating in the Transamerica® ALPHA Program is required to enter into a
brokerage account agreement with Betterment Securities to open an account that will hold
the client’s assets covered by the program. Clients also direct that all orders for the purchase
or sale of securities in their accounts will be introduced to Apex by Betterment Securities and
settled and cleared by Apex. By directing trades in the foregoing manner, TFA will not be able
to: (i) select broker-dealers on the basis of price or other attributes; (ii) negotiate
commissions or negotiate the price or quality of the custody, settlement and clearing services
provided by Apex Clearing; or (iii) aggregate or “batch” orders for purposes of execution with
orders for the same securities for other accounts managed by TFA which are not executed by
Betterment Securities or settled and cleared by Apex. As a result, certain transactions may
result in less favorable net prices on the purchase and sale of securities than would be the
case if TFA were able to select other broker-dealers. The ability to achieve best execution
may be partially or wholly limited by the nature of the directed brokerage arrangement and
clients may not achieve executions of the nature, quality, speed, or price that might otherwise
occur. As a result of the foregoing, a client’s account might not generate the returns it would if
orders were not directed. However, since management of the account occurs via a bundled
fee arrangement that includes the costs of Betterment Securities’ execution services and
Apex’s settlement and clearance services, the use of Betterment Securities and Apex should
not result in additional brokerage fees to a client.
Clients authorize TFA and Betterment to aggregate purchase and sale orders for securities
held (or to be held) in client accounts with similar orders being made on the same day for
TFA’s and Betterment’s other accounts which are also custodied or cleared through Apex.
Betterment may aggregate trades for clients and transmit “batched” orders to reduce market
impact and to obtain best execution. In some cases, aggregating orders may adversely affect
the size of the position obtainable, and in some cases, clients would receive better price
execution if they did not participate in a batched order.
Clients do not pay separate fees for trade execution, clearance, settlement, or custody
services received under the Transamerica
ALPHA program. Additional details about trade
execution, account maintenance, and asset custody may be found in Betterment’s Wrap Fee
Brochure.
Betterment generally trades on the same business day as it receives deposits or withdrawals;
however, transactions will be subject to processing delays in certain instances. For example,
orders initiated on non-business days or before/after trading hours (prior to 9:30AM EST or
after 4:00PM EST) will not transact until the stock market opens (9:30AM EST) that same
day or the following business day.
Each trading day, Betterment’s trading team conducts a market assessment prior to market
open to review items such as, but not limited to, market volatility, bid-ask spreads, and ETF
market prices. Should Betterment’s trading team decide during their market assessment that
factors in the market are causing heightened volatility, they have discretion to not trade or
halt trading until they believe pricing has normalized. Betterment may, at any time and
without notice to TFA or the client, delay or manage trading in response to market volatility.
Betterment has a practice of generally not placing trades during approximately the first
thirty minutes after the opening of any market session to avoid periods of market volatility.
Betterment also generally stops placing orders arising from model portfolio allocation
changes (including rebalancing and increasing or decreasing the exposure to asset classes)
approximately thirty minutes before the close of a market session. Betterment will continue
to place orders associated with withdrawals and deposits until the market closes.
Client account deposits are automatically subject to a processing period that may be up to
five business days or longer. Deposit-related transactions will not occur until the next
business day after this processing period is complete.
Clients should refer to Betterment’s Wrap Fee Brochure for additional details regarding its
portfolio management practices.
FEES AND COMPENSATION
For services provided under Transamerica® ALPHA, clients pay an annualized wrap fee for
the ongoing services of TFA and Betterment which include, but are not limited to investment
advisory services, the execution of transactions and other administrative and custodial
services.
Two service model options are available to clients: a Standard Service Model and a Premier
Service Model each priced as follows:
Program Assets
Billed
Client’s Total
Fee
Betterment’s
Portion of
Total Fee
TFA’s
Portion of
Total Fee
Transamerica®
ALPHA Standard
All Assets 0.65% 0.25% 0.40%
Transamerica
®
ALPHA Premier
First $10,000.00
1
All assets over
$10,000.00+1
0.65%
0.95%2
0.25%
0.25%
0.40%
0.70%
1
Clients with $10,000 or less in total assets invested in the Program will be placed in the
Standard Service level. For clients with multiple accounts in Transamerica® ALPHA, the
applicable program will be determined based on the combined assets in all accounts within
Transamerica® ALPHA by the client with matching social security numbers (“SSN”). For joint
account with multiple SSN’s, all accounts with a matching SSN will be included as part of the
combined assets calculation. For trust accounts, all accounts matching the trustee’s SSN (not
the trust’s Federal tax ID number) will be included as part of the combined assets calculation.
Please refer to the account establishment paperwork for Transamerica
®
ALPHA for additional
details on aggregating fees and expenses.
2
TFA’s portion of the client’s total fee within the Transamerica
®
ALPHA Premier program may
be negotiable.
TFA will pay the Advisor a portion of its fee according to a compensation grid that may
change from time to time. The amount of the fee you pay TFA may be higher than the fees
charged by other investment advisors for similar services. Please note, Betterment, LLC
offers direct-to-consumer services. Therefore, clients would pay a lower advisory fee for
similar investment strategies as Transamerica® ALPHA [algorithm-driven, automated
(“Digital Advisor”)] investment advisory services by investing directly with Betterment, LLC
or other similar Digital Advisors, but would not receive the personal advice provided by TFA
Advisors. The relative cost of the Transamerica® ALPHA program is affected by such factors
as the administrative costs associated with wrap fee arrangements, the fees charged when
investment adviser and brokerage services are purchased separately, and the size of a client’s
account.
The Wrap Fee does not include certain fees and charges associated with securities
transactions, including the following: (i) charges imposed by law; and (ii) internal charges
and fees, including redemption or short-term trading fees, that may be imposed by any
collective investment vehicles, such as mutual funds, closed-end funds, or exchange-traded
funds (clients pay a pro-rata portion of such fees, which are in addition to the fees paid to TFA
under the program).
All fees paid to TFA, or Betterment are separate and distinct from the fees and expenses
charged by ETFs to their shareholders. These fees and expenses are described in each ETF’s
prospectus. All ETFs held within the Transamerica® ALPHA account have ongoing expenses
that will impact the return received by the client’s account. The ongoing expenses include
management fees, distribution expenses, shareholder servicing, and other similar fees and
are automatically deducted by the ETF daily. The ETFs charges and expenses are subject to
change. An explanation of the ETF charges and expenses are provided in each ETF’s
prospectus for client review. Clients should read each ETF’s prospectus carefully.
The total fees charged under the Transamerica® ALPHA program may be higher than what
another investment adviser firm would charge for a similar combination of services if the
investment advisory and securities brokerage services were provided separately. The
relative cost of the Transamerica® ALPHA program is affected by such factors as the
administrative costs associated with wrap fee arrangements, the fees charged when
investment adviser and brokerage services are purchased separately, and the size of a
client’s account.
WRAP FEE BILLING
The Wrap Fee is accrued daily in arrears by applying the applicable advisory fee rate (0.65%
or 0.95% as applicable) to the average portfolio value of all assets of client’s account as of the
close of each calendar day. Monthly, Betterment will calculate the applicable Wrap Fee and
will automatically deduct the amount due from a client’s account. The model portfolios in the
Transamerica
®
ALPHA program do not have an allocation to cash. Accordingly, securities will
be sold monthly to pay for the Wrap Fee. In non-tax qualified accounts such sales may result
in a taxable event for clients. Clients are solely responsible for all taxes payable in connection
with the sale of securities in their account. Clients should consider such tax ramifications
before deciding to participate in the program.
Additional assets may be added at any time and will result in an adjustment to the Wrap Fee
with respect to such new assets prorated from the date of the addition. Withdrawals of assets
may be made at any time. The proceeds of a withdrawal will be delivered to the client after
the time necessary for the resulting trades to clear and settle.
Either TFA or a client may terminate the investment management agreement at any time
with written notice, effective as of the date of the notice and thereby terminate an account
under the Transamerica® ALPHA program. Upon termination of the agreement, Betterment
is authorized by client via the Client Services Agreement to redeem or otherwise liquidate
any investments in the account and disburse the proceeds to the client. Such redemption or
liquidation will affect the asset allocation and/or market value of the account and may also
have tax consequences. The client may alternatively request transfer of assets to a broker-
dealer other than Betterment Securities by submitting a request to Betterment in a form
determined by Betterment Securities. Certain assets held in the account may not be accepted
by another broker-dealer and, therefore, may need to be liquidated and not transferred in-
kind. Betterment and TFA shall not be liable for any losses caused by the liquidation of
securities pursuant to the termination of the investment management agreement, including
but not limited to any tax liabilities.
CUSTODIAN FEES AND CHARGES
The custody fee charged by Betterment Securities will be paid out of the Wrap Fee.
CHANGES IN FEES
TFA, at its discretion, may revise TFA’s portion of the Wrap Fee with 30 days prior notice to
clients which will increase the fees paid by the client. A client will be deemed to have
approved a fee change unless he or she objects to the fee change by sending written notice
to TFA within 30 days from the date of the fee increase notification. We also may negotiate,
discount, or waive any fees associated with the Transamerica® ALPHA program, at our
discretion with no notice. Furthermore, TFA employees and employees of affiliates may be
entitled to fee discounts by virtue of their employment.
CONFLICTS OF INTEREST
TFA and your Advisor will receive a portion of your total fee for our ongoing advisory,
administrative, and marketing services related to the program.
Two service model options are available to clients: a Standard Service Model priced at 0.65%
and a Premier Service Model priced at 0.95% on assets above $10,000 and 0.65% for assets
$10,000 and below (based on the combined assets in all accounts within Transamerica®
ALPHA held by the client). Of the 0.65% in the Standard and Premier Service Models, TFA
will receive an annualized fee of 0.40% for its investment advisory, administrative, and other
services and Betterment will receive 0.25%. Of the 0.95% in the Premier Service Model, TFA
will receive an annualized fee of 0.70% and Betterment will receive 0.25%. The Total Annual
Advisory Fee charged may be higher than the fees charged by other investment advisor firms
for similar services. For instance, Betterment, LLC offers direct-to-consumer services similar
to Transamerica® ALPHA. Clients would pay a lower advisory fee for algorithm- driven,
automated (“Digital Advisor”) investment advisory services by going direct to Betterment,
LLC, or other similar Digital Advisors. TFA reserves the right to waive or lower the fee in
certain cases.
TFA sponsors and manages various other investment advisory programs, which provide
clients with a mix of investment advisory and related services that may cost clients more
than participating in the Transamerica® ALPHA program.