Description of Firm
James Reed Financial Services, Inc., d/b/a Reed Financial Services, Inc. ("RFS," "Firm", "we," "our,"
and "us"), is an Ohio corporation headquartered in Cleveland, Ohio. We have been providing
investment advisory services since December 1, 1986. We are owned by James M. Reed, Amanda E.
Lisachenko, Janet S. Edwards and Evan Watson; Ms. Lisachenko is principal owner.
This Brochure provides important information about RFS, its programs and services, compensation
and costs of participating in its programs, and other important information Clients should consider. In
reading this Brochure, keep in mind that a number of separate businesses provide the investment
products and services described in this Brochure.
RFS's investment adviser representatives ("Representatives") are associated as registered
representatives of an independent broker-dealer, APW Capital, Inc. ("APW"), and are also licensed
insurance agents appointed by various independent insurance companies. Clients sometimes choose
to purchase non-advisory brokerage or insurance products through their Representative, as discussed
in Item 10; however, there is no obligation to purchase any such brokerage or insurance product. RFS
is not affiliated with APW or any insurance company; however, RFS is registered as an insurance
agency. Purchases of non-advisory products represent only a small percentage, less than 10%, of the
overall business of RFS and its Representatives; our core business focuses on our investment
management and planning services described below.
Clients who have questions about our services or this Brochure should contact their Representative at
the email address, telephone number, or street address shown on the cover of this Brochure or on the
Brochure Supplement provided by the Representative. You can reach our senior management,
including our Chief Compliance Officer, by telephone at (216) 464-2090, by email
at
[email protected], or by mail at the address shown on the front of this Brochure.
About Our Firm
At Reed Financial Services, Inc., we follow a team approach to Client service so that at least three
people know you and your unique needs. Having you feel known, offering a high level of service with
quick response, providing long-term continuity — these are important goals.
Our Representatives have primary responsibility to learn and understand your unique needs and goals,
to develop a financial plan to meet those needs, to answer any questions, and to keep your plan on
track. Other team members help to implement and monitor the plan, freeing the Representative
allowing him or her to focus primarily on the Client. For example, members of our Investment
Committee focuses on developing and managing our model portfolios used in our Investment
Management Program on an ongoing basis.
Our Services
We offer the following investment solutions to help meet the needs of our clients:
•Investment Management Program
•Financial Planning Services
•Consulting Services
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Please note the information provided below is necessarily general and does not address all details of
RFS's programs and services. Because many aspects of a client's relationship with us are negotiable,
clients should always refer to their individual investment management agreement ("Agreement") for
terms that apply specifically to them.
Investment Management Program
In the Investment Management Program ("IM Program" or simply, the "Program"), RFS offers Clients a
fully discretionary managed account solution based on core model portfolios. Our Investment
Committee develops our model portfolios from mutual funds and exchange-traded funds ("ETFs") that
are carefully allocated across equity, fixed income, and cash asset classes. Clients who own variable
annuities may have variable annuities in their account; however, the purchase of a variable annuity is
not a requirement of our Program.
For many clients, RFS is able to meet their investment needs through one of our core model portfolios.
For clients with more complex investment needs, RFS is able to develop portfolios comprised of a
broader range of securities and asset classes, including individual stocks and bonds, or other classes
of securities. However, where possible and consistent with the needs of the client, we will tend to use
mutual funds or ETFs to broaden a portfolio's exposure to additional asset classes or to expand style
or capitalization holdings; Clients should not expect these additional types of securities in their
portfolio unless they discuss them with us in advance. The securities about which we offer advice
are much broader than the securities we recommend for Client portfolios. In many cases, Clients ask
our opinion with respect to securities they acquired before they became our Client.
Suitability Information and Account Profile
The Representative will obtain from the Client information about the Client's personal and financial
situation, and will assist the Client to designate for the account maintained with the Custodian (the
"Managed Account") in which Client deposits the assets we manage (the "Managed Assets"), an
appropriate investment objective and target for risk/volatility to guide management of the account. The
information regarding the Client's personal and financial situation, and the investment objective and
target for risk/volatility for the Managed Account maintained with the Custodian is referred to
collectively as the "Suitability Information."
Based on the Suitability Information, the Representative will work with the Client to designate one of
RFS's model portfolios that is suitable for investment of the Managed Assets allocated to the Managed
Account. To meet the individual needs of a particular Client, RFS may modify an existing model
portfolio, or blend two or more existing model portfolios, to achieve desired characteristics of the
Portfolio for a Managed Account. RFS will invest and re-invest the Managed Assets of the Managed
Account according to the designated Portfolio (or any successor Portfolio selected by the
Representative), allocated among appropriate asset classes, in such proportions, and managed in a
manner reasonably intended to achieve the Managed Account's investment objective and risk/volatility
target, and any reasonable investment restrictions imposed by the client in writing.
Depending on whether the Client establishes more than one Managed Account and the customizations
or complexities of each Portfolio, RFS reserves the right to manage the Client's Managed Accounts
separately (on an "account-by-account" basis) or on an aggregate basis across all accounts of the
Client's household participating in the IM Program (the "Household" basis). Client acknowledges that,
in general, investment objectives, risk/volatility targets, and other characteristics are established and
evaluated on an account-by-account basis. However, with RFS's consent, in its sole discretion, Client
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may establish targets aggregated across all Household Managed Accounts. However, at any time,
RFS retains the discretion to change the basis for managing and reporting Managed Accounts from an
account-by-account basis to a Household basis, and vice versa.
Custodian
Clients must maintain the Managed Accounts and Managed Assets with a qualified custodian (the
"Custodian") acceptable to RFS. We recommend the custodial and brokerage services of
Pershing Advisor Solutions, member FINRA/SIPC ("PAS" or "Pershing"). Pershing and RFS are not
affiliated. For investments in subaccounts of variable annuities, the insurance company (or its transfer
agent) serves as the Custodian. Clients are not required to purchase a variable annuity to participate in
the Program, however, certain investments are only available as sub-managed accounts of a variable
annuity. Investments in mutual funds may also be maintained in accounts held directly with the mutual
fund company or its transfer agent, which serves as qualified custodian.
Portfolio Investments
RFS has discretion to select the investments that will be used for each of the asset classes in a
Portfolio. For many clients, the investments will be represented by investment company securities,
such as mutual funds and ETFs (or similar subaccounts of variable annuities, if client owns such an
annuity); however, depending on the client's needs, a broader range of investments, such as individual
stocks, bonds, or other individual securities, may be used to represent the asset classes in the
Portfolio, but only if we agree in advance.
Discretionary Account
All Managed Accounts are fully discretionary, except as provided below when RFS specifically agrees,
in its sole discretion, to accept an Account on a non-discretionary basis. In a discretionary account, the
client grants RFS and the Representative full authority and discretion to manage the Managed Assets
and each Managed Account, without prior consent or notice to client, according to the terms of the
Program and Agreement, other Program documents, Suitability Information, and other information
provided to RFS and Representative from time to time. RFS and the Representative will provide
continuous and regular supervisory or management services with respect to the Managed Assets to
seek to achieve the Account objectives. RFS and the Representative may elect to change (on either a
temporary or permanent basis) the asset classes and sub-classes, class weightings, credit quality,
duration, market sector, style, volatility (risk characteristic), interest rate sensitivity, issuer, security
types, or other characteristics or parameters of the investments comprising a Portfolio, all without prior
notice or consent of the client; provided, RFS will inform client after a change of Portfolio for a
Managed Account.
Non-Discretionary Accounts
In its sole discretion, RFS may agree to accept an Account for management on a non-discretionary
basis. Where possible, RFS will seek to have ongoing responsibility to select or make
recommendations as to specific securities or other investments for the Account, and to have
responsibility for arranging or effecting the security purchases or sales if its recommendations are
accepted; and in such case, it will be deemed to provide continuous and regular investment
supervisory or management services with respect to that Managed Account. If RFS is unsuccessful in
obtaining such responsibility, it will not be considered to provide continuous or regular investment
supervisory or management services for non-discretionary accounts. RFS's status with respect to the
particular Account will be stated in the Agreement.
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Clients of non-discretionary accounts should be aware that because of the time delays involved in
obtaining client consent for trades, RFS's policies provide for it to place orders for discretionary
accounts before contacting clients of non-discretionary accounts for their consent. Although this
practice is not expected to affect investments in mutual funds (which should obtain the same daily NAV
price), it may create a material difference between discretionary and non-discretionary accounts in
prices received for other types of Portfolio investments where prices are set by the trading markets
throughout the day. Although it is not possible to predict whether accounts whose orders are submitted
earlier will always receive a more favorable price in every instance, RFS believes this may often be the
case. Consequently, discretionary accounts may perform materially better than non-discretionary
accounts over time as a result of their orders being submitted earlier.
Please refer to Item 8 for information about RFS's methods of analysis and investment strategies, the
types of investments RFS generally recommends, and the material risks involved with respect to the
IM Program. Refer to Item 12 for information regarding brokerage.
Financial Advice and Financial Planning Services
Financial
Advice and Financial Planning Services for Investment Management Program Clients
Clients in the Program receive financial advice through on-going meetings and discussions with the
Representative in order to identify an appropriate investment portfolio, and inform and support our
investment management services. We also provide financial planning services to assist our Program
clients organize their financial situation and plan for the successful transfer of wealth to the next
generation in a tax-advantaged manner. The financial planning services provide a solid financial
planning foundation and address topics drawn from the list below, appropriate for the client's personal
situation (although not presented in the same detail as the separate, fee-based Financial Planning
Services). There is no additional charge for the financial advice and financial planning services
provided to Program Clients.
Fee-Based Financial Planning Services
For non-Program Clients or Program Clients who seek more detailed presentation than included as
part of the standard Program services, RFS offers fee-based financial planning services, covering
topics drawn from the list below, appropriate for the client's personal situation (the "Financial Planning
Services").
Fee-Based Financial Planning Services Topics
Investment AnalysisRetirement Planning Insurance Needs Analysis
Cash Flow ForecastingRetirement Plan Analysis Charitable Giving
Asset Allocation Review Distribution PlanningBusiness Succession Planning
RFS and the client will enter into a written agreement for fee-based Financial Planning Services
(referred to herein as the "Agreement") that describes the Financial Planning Services RFS will
provide, the Financial Planning Fees for such services, and the parties' mutual agreements with
respect to whether RFS will agree to implement recommendations, whether RFS will monitor the
actions, products, and services provided pursuant to the Agreement, whether RFS will monitor client's
progress towards meeting established goals, and RFS's responsibility for updating financial planning
recommendations and the timing of such updates.
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Through our fee-based Financial Planning Services, the Representative will meet with the client to
discuss and analyze the client's investments and financial situation, and help the client to identify his or
her investment goals and objectives, tolerance for risk, and investment time horizon, among other key
factors to developing a financial plan. Clients may be asked to provide detailed information about the
client's personal and family situation, estate and retirement plans, trust agreements, wills, investments,
insurance, or other information necessary to provide the specific services requested. Based on the
information provided by the client, the Representative will develop recommendations to help the client
towards achieving his or her investment objectives.
Reliance on Information & Planning Assumptions
In providing financial advice and financial planning services, RFS and the Representative will rely on
assumptions and estimates regarding a number of important factors that may or may not turn out to be
accurate at any time. These assumptions will often include subjects such as future market
performance and investment returns, anticipated and reasonably foreseeable living and medical
expenses, tax laws, interest rates, and other factors. RFS and the Representative will also rely on
information provided by client and client's other Professional Services providers (e.g., attorneys,
accountants, etc.).
RFS does not verify information received from the client or from such Professional Services providers,
and RFS is expressly authorized to rely on such information. As a result of likely differences between
the items assumed and the actual situation at any time in the future, client's (or client's successors')
financial situation or needs may be materially different than anticipated and client's financial or
investment objectives may not be achieved. Clients are advised that it remains their responsibility to
promptly notify RFS of material changes in their financial situation or investment objectives, to allow for
reviewing, evaluating, or revising RFS's previous recommendations or services.
Additional Compensation from Purchase of Insurance or Securities Recommendations; Conflict
of Interest
The financial plan will usually include recommendations to assist the client to achieve his or her
financial goals and objectives through purchasing or selling securities (generally, mutual funds and
ETFs) or updating or replacing insurance products or policies, establishing or participating in tax-
qualified accounts, or increasing or decreasing amounts held in savings accounts or other liquid
investments. In making such recommendations, a conflict of interest exists. See Item 10 for discussion
of the conflicts of interest that arise as a result of the compensation to be received if the client chooses
to accept a recommendation to purchase securities or insurance products from a Representative
acting in a separate capacity as an insurance agent or registered representative of a broker-dealer.
Institutional Consulting Services
Advisor provides a range of institutional and other consulting services addressing a variety of
investment and non-investment matters, such as pension plan design, and other focused investment
consultations. The scope of these project-based services varies, as each engagement is individually
negotiated and tailored to accommodate the specific needs of a particular client. In these cases, the
services we provide will be included in a Consulting Agreement negotiated between RFS and the
client. We will charge a project or consulting fee, which will vary depending on the nature, complexity,
and scope of the services to be provided, as well as other factors, such as the identity of the client,
potential for new or additional assets or referrals, and other factors such to our discretion. Advice is
based on objectives communicated, either orally or in writing, by the client or the client's advisers.
Advice may be provided through individual consultations or a written plan document, as agreed
between Advisor and client.
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Information Regarding Our Services
Changes in Client Circumstances
Clients are advised that changes in their personal or financial situation, investment objectives,
tolerance for risk, investment time horizon, or other Suitability Information may cause a Portfolio or
strategy to become no longer suitable. In the event of any material change in client's personal or
financial circumstances, client should contact the Representative or RFS promptly so that we may
assist in identifying another Portfolio, program, strategy or other investments that better meet the
client's needs.
Deposit Cash or Cash Equivalents; Excluded Assets
In general, for the IM Program, Clients will typically deliver cash or cash equivalents to the Custodian,
or the Client will transfer securities they already own to the Custodian with the expectation that the
securities will be liquidated to cash as soon as reasonably practical so the proceeds can be invested
consistently with the Portfolio identified for Client's Managed Account. In certain cases, based on prior
discussions between the Client and RFS and the agreement of RFS, in its sole discretion, RFS may
agree to accept securities that Client already owns because they happen to fit within its portfolios as
substitutes for securities of certain asset classes already identified for its model portfolios.
Less commonly, and only with RFS's prior consent, in its sole discretion, prior to initiation of the asset
transfer to the Managed Account, is the transfer of assets that Client wishes to be held in an account
related to the Managed Account (such as a subaccount or other division of the Managed Account that
will be included on the Managed Account statement for reporting purposes only by the Custodian), but
that are not publicly traded or that cannot be promptly sold. The construction of RFS's portfolios as
long-term investments and the preparation of reports regarding the portfolio are complicated by the
ongoing presence of these restricted assets. Even when we agree such assets may be held in the
Account, we shall require such assets to be treated as "Excluded Assets" and for reporting purposes
only and for which we shall not have any responsibility to provide advice, manage, or value
whatsoever, unless we specifically agree they shall be treated as Assets. Client will grant us and the
Custodian the authority, in our respective discretion, to liquidate securities transferred into the Account
or to require client to transfer such securities out of the Account upon request.
Clients may withdraw Assets on notice to RFS, subject to the usual and customary securities
settlement procedures. RFS designs its portfolios as long-term investments and the withdrawal of
assets may impair the achievement of a client's investment objectives. RFS may consult with its clients
about the options and implications of transferring securities. Clients are advised that when transferred
securities are liquidated, they may be subject to transaction fees, fees assessed at the mutual fund
level (i.e. contingent deferred sales charge) and tax ramifications, for example.
Management of Account Until We Receive Notice
Unless and until the client notifies us to designate a different Portfolio for their Managed Account,
notifies us of material changes in their Suitability Information, or notifies us to impose (or change)
reasonable restrictions on the investment of their Managed Account, we will continue to manage the
Managed Account according to the Suitability Information in our records. Clients should inform us
promptly of significant changes in their individual or family circumstances or financial situation, or in the
investment goals or objectives, investment time horizon, tolerance for risk or volatility, or liquidity needs
of the account so that appropriate changes can be made. Such notices shall be in writing.
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IRA Rollover Recommendations
According to the terms of the US Department of Labor ("DOL") Prohibited Transaction Exemption
2020-02 ("PTE 2020-02"), we are providing the following acknowledgment to you:
When we provide investment advice to you regarding your retirement plan account or individual
retirement account, we are fiduciaries within the meaning of Title I of the Employee Retirement
Income Security Act and/or the Internal Revenue Code, as applicable, which are laws governing
retirement accounts. The way we make money creates some conflicts with your interests, so we
operate under PTE 2020-02 that requires us to act in your best interest and not put our interest
ahead of yours. Under this special rule's provisions, we must:
•Meet a professional standard of care when making investment recommendations (give prudent
advice);
•Never put our financial interests ahead of yours when making recommendations (give loyal
advice);
•Avoid misleading statements about conflicts of interest, fees, and investments;
•Follow policies and procedures designed to ensure that we give advice that is in your best
interest;
•Charge no more than is reasonable for our services; and
•Give you basic information about conflicts of interest.
We benefit financially from the rollover of your assets from a retirement account to an account that we
manage or provide investment advice, because the assets increase our assets under management
and, in turn, our advisory fees. As a fiduciary, we only recommend a rollover when we believe it is in
your best interest.
Assets under Management
As of December 31, 2022, we provided investment management services on a discretionary basis with
respect to assets under management of $271,329,508.