Overview
In March of 2021, Onesta (formerly Finance Friends, Inc) applied to be registered with the U.S. Securities
and Exchange Commission as a registered investment advisor. In March of 2023, Finance Friends, Inc
changed its name to Onesta Inc.
Onesta created and provides an interactive website to individuals and high net worth individuals (“user”)
whose primary function is to advise the user in the selection of an investment advisor firm or
representative (“RIA”).
Onesta processes RIA Form ADV data and makes it available on an interactive website. Onesta utilizes
statistical methods to visually represent the Form ADV information made available by the SEC. When
ranking and recommending RIAs, Onesta uses a combination of statistical scoring, user input, and our
proprietary algorithm to rank the RIA matches. The algorithm is an automated representation of our RIA
evaluation system and asymmetrical weighting of Form ADV data.
Any information collected or recommendations made to the user is performed through the interactive
website. Onesta personnel will not elaborate or expand upon the investment advice provided by its
interactive website, or otherwise provide investment advice to its clients, except as permitted by the de
minimis exception. Additionally, Onesta does not enable personnel to ask follow-up or clarifying
questions about the user’s input, address inconsistencies in the user’s input, provide assistance when
filling out the questionnaire, or explain important concepts; the online disclosures and interactive
website are designed to assist in these functions (more in Item 11). Any non-website communication is
restricted to administrative or technical purposes.
All SEC and state registered investment adviser firms, whom the SEC has made available via Form ADV
filings, are included as possible recommendations for the user. The recommendations are presented to
the user through a combination of user input and algorithmic processing - a questionnaire.
After completing the questionnaire, the user is presented a ranked list of recommendations. The number
of items included in the list depends entirely on the user’s input and subsequent
algorithmic processing.
Additionally, the algorithm has the capacity to recommend no matches if the user’s input is inconsistent
or overly restrictive. In the event of a no-match, the interactive website will prompt adjustment of the
user’s input.
After receiving the recommendation list, the user is presented the option to inquire further into each of
the recommendations. Whether or not the RIA has an established agreement with Onesta plays no part
in the ranking or recommending of RIAs.
If a user inquires about an unsigned RIA, Onesta will attempt to verify the identity and contact
information of the RIA prior to the continuation of the referral process; additionally, the RIA must agree
to the Onesta Fee Arrangement and Terms and Conditions to be onboarded. The process of onboarding
RIAs is entirely administrative, no advisor will be denied the opportunity to join the Onesta platform for
reasons other than refusing the Onesta Fee Arrangement/Term and Conditions, or failing to confirm
identity.
In the situation where the inquired about RIA fails to complete the onboarding process, the user who
inquired about the RIA will be made known of the RIA’s refusal to complete the process and be
presented the with option to either continue pursuing the RIA independently of the Onesta platform or
to inquire about other advisor(s) from the recommendation list. The website’s recommendation is not
adjusted, amended, or otherwise altered unless done so by the user through the interactive website -
re-submitting the questionnaire.
In accordance with the record keeping requirements, Onesta employs a digital user classification system
that tracks which of the users are provided advice exclusively through the interactive website and which
are not. The number of users to receive advice not through the interactive website will be fewer than 15
clients in the preceding 12 months according to the de minimis exception.
Onesta’s services are primarily to advise about the selection of other RIAs through an interactive
website. Onesta does not manage any assets. As of March 2022, Onesta manages $0 on behalf of any
clients.